Terms of use

Effective date: June 5, 2026 · Last updated: June 5, 2026

1. Agreement to these terms

These Terms of Use (“Terms”) govern your access to and use of StepBinder’s browser-based documentation software, Private Preview program, and marketing website (together, the “Services”).

StepBinder (“StepBinder,” “we,” “us,” or “our”) is operated by StepBinder LLC and provides software that helps teams turn screen capture into structured documentation such as knowledge-base articles, SOPs, and change-control packs.

By accessing or using the Services — including requesting Preview access, signing in to a Preview build, loading the App, or browsing the marketing website — you agree to these Terms and our Privacy Policy. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.

If you do not agree, do not use the Services.

2. Definitions

• App — the StepBinder web application used to capture screens, edit steps, and export documents. Access requires signing in (including SSO where enabled for an organization).
• Preview — StepBinder’s private beta program through which we offer early access to the App before general availability.
• Marketing website (or Site) — our public pages at stepbinder.com, including the Preview waitlist.
• Your Content — information you create, capture, upload to your device, or export through the App, including screenshots, annotations, metadata, and exported files.

3. Preview (beta) status

The Preview is pre-release software. It is provided for evaluation and feedback, not as a finished commercial product. You understand and agree that during the Preview:

• features, user interface, export formats, performance, and availability may change at any time, with or without notice;
• the App may contain bugs, errors, or incomplete functionality and may fail or lose locally stored data;
• we may limit, suspend, or end Preview access for any user or cohort at our discretion;
• we do not guarantee uptime, support response times, or backward compatibility for saved sessions or file formats;
• the Preview may end when we launch general availability or at any earlier time we choose; and
• documentation, marketing copy, and in-app labels about future pricing or features are plans, not promises, unless we state otherwise in a signed agreement.

You should maintain your own backups of important work. Exported files and .stepbinder session files you save outside the App are your responsibility.

4. Eligibility and Preview access

You must be at least 18 years old (or the age of majority where you live) and able to form a binding contract to use the Services.

Preview access is invite-only. We may review waitlist requests and grant or deny access in our sole discretion. An invite is personal to you or your organization unless we explicitly authorize broader use.

You agree to provide accurate information when requesting access and to keep invite links and sign-in credentials confidential. You are responsible for activity that occurs through your Preview access.

Notify us promptly at hello@stepbinder.com if you believe your Preview credentials have been compromised.

5. License to use the Services

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the App and Site solely for your internal business or personal documentation purposes during the Preview.

Except as expressly permitted, you may not:

• copy, modify, or create derivative works of the App or Site, except as allowed by applicable law;
• reverse engineer, decompile, or attempt to extract source code from the App, except where such restriction is prohibited by law;
• rent, lease, sell, sublicense, or provide the App as a hosted service to third parties;
• remove proprietary notices from the App or exports where we embed them; or
• use the App, Site, or non-public Preview materials to copy StepBinder’s software, branding, or proprietary features in order to build a competing product.

We reserve all rights not expressly granted. The App is licensed, not sold.

6. Preview pricing and future paid plans

During the Preview, StepBinder is free. We do not charge a fee and do not require a credit card for Preview access.

We are developing paid plans for general availability. When we introduce paid plans, we will provide notice and separate purchase terms before any charge applies to you. Nothing in these Terms authorizes us to charge you during the Preview without your later consent to paid terms.

When offered, paid subscriptions or licenses may be processed by a third-party payment provider under their checkout terms in addition to ours.

7. Your content and responsibilities

You own Your Content. StepBinder does not claim ownership of the documentation you create. These Terms do not grant us any license to Your Content except as needed to operate the Services you use — and, as described in our Privacy Policy, the App’s core workflow does not upload Your Content to StepBinder.

You are solely responsible for Your Content and for how you use the App, including:

• ensuring you have all rights and permissions needed to capture, edit, and export what appears on your screen;
• complying with your organization’s policies and applicable laws (including privacy, healthcare, financial, and export-control rules);
• reviewing captures and using redaction tools before export where sensitive information may appear;
• securing devices, browsers, and exported files; and
• deciding whether StepBinder is appropriate for regulated or high-risk environments.

StepBinder provides manual redaction tools but does not automatically detect or remove sensitive data. The App is a documentation tool, not legal, medical, compliance, or professional advice.

8. Acceptable use

You agree not to misuse the Services. For example, you will not:

• violate law or third-party rights;
• attempt to gain unauthorized access to the App, Preview infrastructure, or other users’ accounts;
• probe, scan, or test vulnerabilities except with our prior written permission;
• interfere with or disrupt the Services or hosting providers;
• use the Services to transmit malware or unlawful content;
• scrape or harvest data from the Site in violation of our robots rules or applicable law; or
• misrepresent your affiliation with StepBinder or share Preview access in ways that violate Section 10.

We may investigate violations and cooperate with law enforcement where required.

9. Feedback

We welcome Preview feedback — bug reports, feature ideas, usability notes, and export samples you choose to share. If you provide feedback, you grant StepBinder a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate it into our products and services without obligation or compensation to you.

Do not include confidential or personal information in feedback unless you intend for us to use it for product improvement and support.

10. Preview confidentiality

Unless we say otherwise in writing, treat non-public aspects of the Preview as confidential, including:

• invite links and sign-in credentials;
• non-public features, roadmaps, or performance information we share with Preview users; and
• materials we mark as confidential.

You may discuss your general experience with colleagues who are authorized Preview users, but you may not publicly demo, screenshot for marketing, or broadly publish non-public Preview details without our prior written consent.

Your own exported documents and workflows are yours; this section restricts disclosure of StepBinder’s non-public Preview materials and access credentials, not your independent work product.

11. Privacy

Our Privacy Policy explains how we handle information in the App and on the marketing website. The App is designed to keep documentation on your device; the Site collects limited information when you join the waitlist or contact us.

In case of conflict between these Terms and the Privacy Policy regarding personal data, the Privacy Policy controls.

12. Intellectual property

StepBinder and its licensors own the App, Site, branding, documentation, and all related intellectual property, excluding Your Content. StepBinder names, logos, and trade dress may not be used without our prior written permission except as necessary to describe your lawful use of the product.

13. Third-party services

The Services may rely on or link to third parties — for example, hosting providers, form processors, analytics on the Site, CAPTCHA providers, and future payment processors. Your use of those services may be subject to their terms and privacy policies. We are not responsible for third-party services we do not control.

The App runs in your browser and may interact with your operating system, screen-sharing APIs, and file locations you choose for export. Those components are outside StepBinder’s control.

14. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, STEPBINDER DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Without limiting the above, we do not warrant that the Preview will be uninterrupted, error-free, secure, or compatible with every browser, device, or IT environment; that exports will meet your regulatory or formatting requirements; or that defects will be corrected within any timeframe.

Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STEPBINDER AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STEPBINDER’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) USD $100 OR (B) THE AMOUNTS YOU PAID STEPBINDER FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. DURING THE FREE PREVIEW, (B) IS ZERO UNLESS YOU HAVE PAID US UNDER SEPARATE TERMS.

These limits apply to all theories of liability, including contract, tort, negligence, strict liability, and warranty.

16. Indemnification

You will defend, indemnify, and hold harmless StepBinder and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or related to:

• Your Content;
• your use of the Services in violation of these Terms or applicable law; or
• your breach of Section 10 (Preview confidentiality) or Section 8 (acceptable use).

17. Suspension and termination

You may stop using the Services at any time. We may suspend or terminate your Preview access immediately if we reasonably believe you violated these Terms, pose a security risk, or if we end or modify the Preview program.

Upon termination:

• your license to use the App and Site ends;
• locally stored App data remains on your device until you delete it; and
• sections that by their nature should survive (including feedback, disclaimers, limitation of liability, indemnification, and governing law) will survive.

18. Changes to the Services and these Terms

We may update the Preview, App, or Site at any time. We may also revise these Terms. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice on the Site or by email.

Continued use after changes become effective constitutes acceptance of the revised Terms. If you do not agree, stop using the Services.

19. General provisions

19.1 Governing law

These Terms are governed by the laws of the State of California and the United States, without regard to conflict-of-law rules.

19.2 Disputes

Except where prohibited by law, you and StepBinder consent to the exclusive jurisdiction and venue of the state and federal courts located in California for disputes arising from these Terms or the Services.

19.3 Entire agreement

These Terms and the Privacy Policy are the entire agreement between you and StepBinder regarding the Services and supersede prior or contemporaneous understandings on the same subject, except for a separate signed agreement with us.

19.4 Assignment

You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.

19.5 Severability

If any provision is unenforceable, the remaining provisions remain in effect.

19.6 No waiver

Failure to enforce a provision is not a waiver of our right to do so later.

19.7 Export compliance

You represent that you are not located in, under the control of, or a national or resident of any country or person subject to U.S. or other applicable trade sanctions or export restrictions.

19.8 U.S. government users

If you are a U.S. government entity, the App is “commercial computer software” and is provided with only those rights set forth in these Terms, consistent with FAR 12.212 and DFARS 227.7202, as applicable.

20. Contact

Questions about these Terms:

StepBinder LLC
Email: hello@stepbinder.com
Web: https://www.stepbinder.com

See also: Privacy policy