| Document Owner | Lina Okada — Procurement Ops Lead |
| Department | Procurement & Vendor Operations |
| Date | |
| Document Type | Tip Sheet |
| Classification | Internal · Procurement |
- You need the Procurement Buyer role in Okta. Request via ServiceNow CAT-0117 if you don't see the Vendor Portal tile.
- Have the requisition number ready (format REQ-NNNNN). The portal will not accept an order without a linked requisition.
- Orders over $25,000 require a department-head approver. Pre-confirm with your manager before submitting.
Sign in at vendor.acmecorporation.com with your Okta credentials. The portal opens to whichever vendor you last used — click the vendor switcher in the top-right and pick the one your requisition is against (e.g. Westgate Packaging Co.).
Click + Add line, then start typing the SKU or product name. The portal auto-filters; pick the right variant (size, pack count) before setting quantity. Lines without a catalog match get rejected at submit — never type a SKU that doesn't appear in the dropdown.
| SKU | Description | Unit | Qty | Unit price | Line total |
|---|---|---|---|---|---|
| WGT-CAR-32-BR | Corrugated carton · 32×24×18 · brown | each | 400 | 2.18 | 872.00 |
| WGT-PWR-12-BL | Bubble wrap · 12" × 100ft · blue | roll | 24 | 14.50 | 348.00 |
| WGT-TAP-3-CL | Packaging tape · 3" clear · case of 36 | case | 6 | 62.40 | 374.40 |
Open the Shipping tab. The portal pre-fills the requisition's ship-to DC, but you can override at the line level if part of the order needs to go to a different facility (rare — confirm with the requisition owner first).
Click Review. The portal shows the order summary with sub-totals, tax, and freight. If the total exceeds your buyer limit ($25,000 for Buyer I, $100,000 for Buyer II) the portal automatically routes to your department head for approval. You'll see who the approver is on the summary screen — confirm the name is right before submitting.
| Subtotal | $ 1,594.40 |
| Estimated freight | $ 88.20 |
| Tax (NV) | $ 128.96 |
| Total | $ 1,811.56 |
| Approval needed | No — within Buyer II limit |
| Routed to | Vendor: Westgate Packaging Co. · contact: [email protected] |
Click Submit order. The portal generates a PO number (format PO-NNNNNNN) and sends a confirmation email to you and the vendor. Save the PO number in the requisition's notes field — Receiving will need it when the shipment arrives.
- Bookmark the catalog search at vendor.acmecorporation.com/catalog — you can find SKUs without starting an order.
- Hit ? anywhere in the portal for keyboard shortcuts (Alt+N for new order, Alt+R for review).
- Use the "Re-order" button on a closed PO to clone a previous order with the same lines — saves time on weekly replenishment.
- If the vendor doesn't acknowledge the PO within 4 business hours, the portal auto-pages your buyer manager.
Open an INC ticket in ServiceNow tagged vendor-portal, or post in #procurement-ops. For urgent issues during business hours, call the Vendor Operations desk at x4920.